DSDCLINIC SRL knows the importance of your data and is committed to protecting their confidentiality and security. Therefore, it is important for us to provide you in an integrated and practical way the information related to the processing of your personal data as data subjects (clients, prospectuses, partners, collaborators, suppliers, users of the website www.dinstitute .ro or other websites owned by DSDCLINIC SRL, users of software applications, web portals, mobile applications owned by DSDCLINIC SRL) within the framework of this Privacy and Security Policy for the processing of personal data (hereinafter referred to as the Policy), applicable for the purposes listed below.
This Policy aims to provide you with information on how DSDCLINIC SRL collects and processes your personal data including through the use of websites, software applications / web portals or mobile applications (we refer to any type of data you can provide through this site when you subscribe to the newsletter, buy a product or use any service of DSDCLINIC SRL).
Websites, software applications / web portals, mobile applications owned by DSDCLINIC SRL are not intended for children and we do not knowingly collect data on children. It is important to read this Policy along with any other confidentiality notification or fair processing notification that we may provide on certain occasions when we collect or retrieve personal data about you, so that you know how and why we use your data.
According to Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of these data and repealing Directive 95/46 / EC, DSDCLINIC SRL manages under the conditions of security, in good faith and only for the specified purposes, the personal data you provide us about you in the context of visiting the site and / or purchasing the services of DSDCLINIC SRL.
By continuing to use our site and our services you agree to this and to the collection and processing of your personal data by DSDCLINIC SRL.
2. PURPOSES FOR WHICH WE COLLECT AND PROCESS YOUR PERSONAL DATA
DSDCLINIC SRL collects and processes personal data for the following purposes:
2.1. Administration, improvement and realization of the services provided through websites, software applications / web portals and mobile applications owned by DSDCLINIC SRL;
2.2. Commercial activities of sales services, comprising realization, administration and development of sales of services on websites, software applications and mobile applications owned by DSDCLINIC SRL, administration of clients’ accounts, partners, research / market studies, statistics;
2.3. Advertising, marketing and advertising, activities for promoting DSDCLINIC SRL services, conducting promotional campaigns, sending newsletters (newsletters), tracking and monitoring sales of services and consumer behavior;
2.4. Post-sales activities, including customer relations services, informing users / clients about the evaluation of the services offered (including the evaluation of the services through the websites, the software applications, the mobile applications owned by DSDCLINIC SRL);
2.5. Recruitment of human resources for the company DSDCLINIC SRL;
2.6. Analysis of the data that include the preferences of the clients and prospects regarding the products and services offered by DSDCLINIC SRL through the website, the software applications or the mobile applications owned and on the products and services that the company DSDCLINIC SRL analyzes with the intention of to decide whether to add them to the company’s portfolio;
2.7. For the purpose of education and culturalization;
2.8. For the purpose of protection and social assistance activities;
2.9. Statistics and scientific research activities regarding the products and services of DSDCLINIC SRL, as well as the products and services offered by the competition;
2.10. In order to carry out the tourism services and especially for booking tourist and hotel objectives;
2.11. In order to carry out electronic communications services;
2.12. For probation purposes in connection with the above activities and for archiving purposes.
We may use your identity data, contact details, technical data regarding your use of the site and your profile to form an image of what we think you want or need or may be interested in. This is how we decide what products, services and offers may be relevant to you (we call this marketing). You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you have provided us with your data when you entered a competition or registered for a promotion and, In each case, you have not given up receiving this marketing information.
4. PERSONAL DATA CATEGORIES WE COLLECT AND PROCESS
Personal data or personal information means any data or information about a person on the basis of which the person can be identified. The concept of personal data does not include the data from which the identity was deleted (anonymous data).
In order to achieve the above goals, DSDCLINIC SRL processes the following categories of personal data:
4.1. for the administration, improvement and realization of the services provided including the services provided through the websites, software and mobile applications owned by DSDCLINIC SRL: name, surname, sex, anthropometric physical characteristics, telephone numbers, fax, address (address / residence), e-mail address, date and place of birth, profession, place of work, vocational training, data on habits and preferences, consumer behavior, image (photos), voice, geolocation data (GPS), traffic data , technical information regarding the visitor’s device (its location, IP address, the type of hardware equipment used), information regarding the time interval, related to the date and time as well as the data used by the websites, software applications and applications mobile phones owned by DSDCLINIC SRL;
4.2. for commercial activities of sales of services comprising realization, administration and development of sales, including online sales on the website www.dinstitute.ro, administration of client accounts, research / market research, statistics: name, first name, address (domicile / residence) , e-mail, date and place of birth, delivery addresses.
4.3. for advertising, marketing and advertising, activities for promoting DSDCLINIC SRL services, conducting promotional campaigns, sending newsletters (newsletters), tracking and monitoring sales and consumer behavior: name and surname, date and place of birth, telephone / fax, e-mail, address (address / residence);
4.4. for after-sales activities, including customer relations services, informing users / clients about the evaluation of the services offered by DSDCLINIC SRL, improving the quality of services: first and last name, date and place of birth, telephone / fax, e-mail, address (address / residence), other data resulting from the evaluation of the products by the clients;
4.6. for probative purposes in connection with the above activities and for archiving purposes: the storage of personal data for the purposes described above in order to maintain the records related to the activities carried out, to protect the legal rights and to exercise other rights according to the law and the contracts concluded, meeting any archiving requirements in accordance with the legal provisions.
DSDCLINIC SRL does not normally process data that contains the personal numeric code, the serial number and the identity card number. The personal data that benefit from a special protection regime such as the personal numerical code, the series and the identity document number, will be collected and processed in limiting conditions and in accordance with the legal provisions to ensure compliance with the rules applicable in the field of data protection with look at them.
We do not collect any special category of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, membership of unions or biometric and genetic data). Also, we do not collect any information about criminal convictions and crimes. The provision of personal data is necessary for DSDCLINIC SRL to perform the activities listed according to the above. A refusal on your part to provide us with this data could lead to the impossibility on the part of DSDCLINIC SRL to provide you the respective services, information, to answer your requests or to carry out any other activities listed above.
5. WAYS IN WHICH WE COLLECT YOUR PERSONAL DATA
We use different methods to collect data about you and you, including:
Direct interactions. You can give us your identity, contact and financial data by completing the forms available on the websites, software applications or mobile applications owned by DSDCLINIC SRL, or by correspondence with us by mail, telephone, email or otherwise. These include personal data that you provide when:
5.1. benefited from our services or products;
5.2. create an account on our website or any of our mobile applications;
5.3. subscribe to our services or publications;
5.4. request the marketing information that will be sent to you;
5.5. enter a contest or survey;
5.6. fill out a feedback form or send us your feedback in any other way;
5.7. voluntarily and consciously make settings regarding your preferences and behaviors.
6. DURATION OF DATA PROCESSING
DSDCLINIC SRL will keep your personal data as long as it is necessary to fulfill the purposes for which we have collected them, including for the purpose of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period for personal data, we consider the value, nature and sensitivity of personal data, the potential risk of injury caused by unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and we can achieve these goals by other means and the applicable legal requirements. In certain circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information for an unlimited period, without prior notice.
7. WHO DO WE DISCLOSE YOUR DATA FOR PERSONAL?
In order to achieve one or more of the purposes mentioned above, DSDCLINIC SRL may disclose your personal data to the following categories of recipients:
7.1. to you personally as the data subject in the context of exercising your right of access (the data subject);
7.2. to the legal representatives of the data subject;
7.3. to the legal power of attorney of the operator;
7.4. to the contractual partners of DSDCLINIC SRL (as is the case with the companies with which DSDCLINIC SRL is in partnership relations, but only on the basis of a confidentiality commitment from them, which guarantees that these data are kept safe and that the provision of this personal information is does according to the legislation in force);
7.5. providers of services and goods (marketing, payment / banking services or other services), including entities that assist DSDCLINIC SRL in the processing of data as power of attorney, insurers, public authorities (Prosecutor’s Office, Police, courts and other authorized bodies of the to the state), based on and within the limits of the legal provisions and as a result of some explicitly formulated requests, to other companies in the same group with DSDCLINIC SRL;
7.6. banking companies and debt collection and / or debt collection agencies.
The data collected and processed by DSDCLINIC SRL are not sold / transferred in any other way to third parties (other than those mentioned above) and are used only for the purpose of improving DSDCLINIC SRL services.
8. YOUR RIGHTS
By reading this Policy you have become aware that the rights provided by law are guaranteed, respectively:
8.1. the right to be informed about the processing of your personal data, according to the law;
8.2. the right of access to your personal data;
8.3. the right to intervene on your personal data;
8.4. the right not to be subject to an individual decision with an automatic character;
8.5. the right to oppose the processing of personal data concerning you and to request the rectification or updating according to the law. In the case of personal data processed for direct marketing purposes, this right can be exercised at any time, free of charge and without the need for a justification;
8.6. the right to request deletion of data;
8.7. the right to request the transfer (porting) of your data;
8.8. the right to withdraw the consent (if the collection and processing is based on the consent);
8.9. the right to address the court in case of breaches of the legislation regarding the protection of personal data.
You can exercise these rights and you can oppose at any time and without justification the processing of your personal data for any purpose, by sending to DSDCLINIC SRL, a written request, dated and signed for this purpose, by sending an e-mail with the subject “I DO NOT AGREE with the processing of your personal tastes”, or through the links and methods of decommissioning and unsubscribing available on the websites, in the software and mobile applications designed by DSDCLINIC SRL. In this case, your request will be sent to the specialized department of DSDCLINIC SRL (i.e. the person responsible for data protection). Following the submission of your request, you are likely to receive a message confirming that your option has been registered, as well as any other necessary information, as the case may be.
We try to answer all the requests during a calendar month. Occasionally, this process may take longer if your request is particularly complex or if you have made several requests. In this case, we will notify you and keep you updated. Please check each use of our website for the presence of this Privacy and Security Policy for the processing of personal data in order to be informed at all times about any updates to it.
9. THIRD SITE
This site may include links to sites, plug-ins and applications belonging to third parties. If you click on those links or if you enable these connections, third parties may collect or process data about you. We do not control these third party sites and we are not responsible for their privacy statements. When you leave our site, we encourage you to read the privacy notice of each site you visit.
To ensure the smooth functioning of this site, we sometimes place in your computer small files with data, known as cookies. Most big sites do this.
What is meant by cookie? The cookie is a small text file that a site saves to your computer or mobile device when you visit it. Due to cookies, the site retains, over a period of time, your actions and preferences (login, language, font size and other display preferences). So you don’t have to re-enter them whenever you return to the site or navigate from one page to another.
if you answered a pop-up survey on the usefulness of the content (not to be asked again);